Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours - applications per 5 minutes

Time Online applications
12:20am 0
12:15am 0
12:10am 1
12:05am 0
12:00am 2
11:55pm 1

Applications breakdown

17 Apr 2025 250 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
17 Apr 2025 241 9
16 Apr 2025 309 11
15 Apr 2025 250 12
14 Apr 2025 222 10
13 Apr 2025 154 0
12 Apr 2025 144 0

Applications online

Applications submitted online (instead of by paper forms)

1 to 31 Mar 2025 98%
Month Applications online
1 to 31 Mar 2025 98%
1 to 28 Feb 2025 98%
1 to 31 Jan 2025 98%
1 to 31 Dec 2024 98%
1 to 30 Nov 2024 97%
1 to 31 Oct 2024 96%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
17 Apr 2025 20 23 44 55 72 22 14
16 Apr 2025 23 35 67 74 83 26 12
15 Apr 2025 23 27 39 56 77 28 12
14 Apr 2025 16 25 45 53 68 15 10
13 Apr 2025 9 26 27 33 41 15 3
12 Apr 2025 18 16 25 35 38 8 4

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
17 Apr 2025 234 9 7
16 Apr 2025 303 6 11
15 Apr 2025 249 5 8
14 Apr 2025 221 4 7
13 Apr 2025 149 3 2
12 Apr 2025 137 3 4

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 7 Apr 2025 88%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
7 Apr 2025 88% 2 0 2 41 67
31 Mar 2025 91% 0 2 2 34 82
24 Mar 2025 94% 1 1 1 15 84
17 Mar 2025 90% 4 1 0 11 61
10 Mar 2025 91% 0 1 5 10 46
3 Mar 2025 95% 0 0 2 9 50

Service availability in last 30 days

17 Apr 2025 100%
Date Response time (in milliseconds) Availability
17 Apr 2025 608 100%
16 Apr 2025 604 100%
15 Apr 2025 615 100%
14 Apr 2025 622 100%
13 Apr 2025 632 100%
12 Apr 2025 591 100%

Service availability in last 24 hours

11:00pm 100%
Time Response time (in milliseconds) Availability
11:00pm 564 100%
10:00pm 579 100%
9:00pm 567 100%
8:00pm 593 100%
7:00pm 536 100%
6:00pm 579 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget