Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
0
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 12:05 pm | 0 |
| 12:00 pm | 0 |
| 11:55 am | 0 |
| 11:50 am | 0 |
| 11:45 am | 0 |
| 11:40 am | 0 |
20 Dec 2024
12
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 20 Dec 2024 | 12 | 0 |
| 19 Dec 2024 | 18 | 0 |
| 18 Dec 2024 | 14 | 0 |
| 17 Dec 2024 | 17 | 0 |
| 16 Dec 2024 | 22 | 1 |
| 15 Dec 2024 | 13 | 0 |
Online take-up
Percentage of online applications, instead of paper
1 to 30 Nov 2024
97%
| Month | Online take-up rate |
|---|---|
| 1 to 30 Nov 2024 | 97% |
| 1 to 31 Oct 2024 | 96% |
| 1 to 30 Sep 2024 | 98% |
| 1 to 31 Aug 2024 | 98% |
| 1 to 31 Jul 2024 | 97% |
| 1 to 30 Jun 2024 | 96% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 20 Dec 2024 | 2 | 2 | 5 | 2 | 1 | 0 | 0 |
| 19 Dec 2024 | 3 | 1 | 4 | 4 | 3 | 3 | 0 |
| 18 Dec 2024 | 1 | 4 | 3 | 1 | 3 | 1 | 1 |
| 17 Dec 2024 | 3 | 3 | 3 | 1 | 4 | 2 | 1 |
| 16 Dec 2024 | 3 | 2 | 4 | 7 | 3 | 3 | 1 |
| 15 Dec 2024 | 2 | 2 | 5 | 4 | 0 | 0 | 0 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 20 Dec 2024 | 10 | 2 | 0 |
| 19 Dec 2024 | 17 | 0 | 1 |
| 18 Dec 2024 | 12 | 2 | 0 |
| 17 Dec 2024 | 11 | 2 | 4 |
| 16 Dec 2024 | 20 | 3 | 0 |
| 15 Dec 2024 | 12 | 1 | 0 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
9 Dec 2024
94%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 9 Dec 2024 | 94% | 0 | 0 | 0 | 3 | 10 |
| 2 Dec 2024 | 94% | 0 | 0 | 0 | 2 | 7 |
| 25 Nov 2024 | 92% | 0 | 0 | 1 | 0 | 5 |
| 18 Nov 2024 | 88% | 0 | 1 | 1 | 2 | 10 |
| 11 Nov 2024 | 100% | 0 | 0 | 0 | 0 | 10 |
| 4 Nov 2024 | 83% | 1 | 0 | 1 | 3 | 8 |
20 Dec 2024
100%
| Date | Response time | Uptime |
|---|---|---|
| 20 Dec 2024 | 532ms | 100% |
| 19 Dec 2024 | 512ms | 100% |
| 18 Dec 2024 | 545ms | 100% |
| 17 Dec 2024 | 554ms | 100% |
| 16 Dec 2024 | 562ms | 100% |
| 15 Dec 2024 | 552ms | 100% |
11:00 am
100%
| Time | Response time | Uptime |
|---|---|---|
| 11:00 am | 543ms | 100% |
| 10:00 am | 546ms | 100% |
| 9:00 am | 541ms | 100% |
| 8:00 am | 551ms | 100% |
| 7:00 am | 552ms | 100% |
| 6:00 am | 535ms | 100% |
This service provides photo identification, specially for voting in person.