Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

1 applications in the last 5 minutes

Last 24 hours — applications per 5 minutes

Time Online applications
7:25am 1
7:20am 0
7:15am 0
7:10am 0
7:05am 0
7:00am 0

Applications breakdown

21 Jul 2025 69 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
21 Jul 2025 68 1
20 Jul 2025 29 0
19 Jul 2025 26 0
18 Jul 2025 40 1
17 Jul 2025 53 0
16 Jul 2025 55 0

Applications online

Applications submitted online (instead of by paper forms)

1 to 30 Jun 2025 97%
Month Applications online
1 to 30 Jun 2025 97%
1 to 31 May 2025 97%
1 to 30 Apr 2025 97%
1 to 31 Mar 2025 98%
1 to 28 Feb 2025 98%
1 to 31 Jan 2025 98%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
21 Jul 2025 7 10 13 12 16 7 4
20 Jul 2025 1 3 4 6 8 5 2
19 Jul 2025 2 4 7 10 2 0 1
18 Jul 2025 4 6 12 6 11 1 1
17 Jul 2025 6 8 10 11 15 1 2
16 Jul 2025 4 8 12 13 12 0 6

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
21 Jul 2025 61 1 7
20 Jul 2025 27 1 1
19 Jul 2025 21 4 1
18 Jul 2025 38 1 2
17 Jul 2025 41 5 7
16 Jul 2025 46 5 4

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 14 Jul 2025 100%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
14 Jul 2025 100% 0 0 0 0 22
7 Jul 2025 88% 1 0 1 6 16
30 Jun 2025 96% 0 0 0 4 21
23 Jun 2025 87% 0 0 3 10 17
16 Jun 2025 94% 0 0 0 7 22
9 Jun 2025 96% 0 0 1 1 17

Service availability in last 30 days

21 Jul 2025 100%
Date Response time (in milliseconds) Availability
21 Jul 2025 597 100%
20 Jul 2025 617 100%
19 Jul 2025 596 100%
18 Jul 2025 590 100%
17 Jul 2025 596 100%
16 Jul 2025 591 100%

Service availability in last 24 hours

6:00am 100%
Time Response time (in milliseconds) Availability
6:00am 565 100%
5:00am 596 100%
4:00am 595 100%
3:00am 583 100%
2:00am 577 100%
1:00am 592 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget