Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours - applications per 5 minutes

Time Online applications
4:15pm 0
4:10pm 0
4:05pm 1
4:00pm 1
3:55pm 0
3:50pm 0

Applications breakdown

21 Feb 2025 60 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
21 Feb 2025 60 0
20 Feb 2025 75 1
19 Feb 2025 73 0
18 Feb 2025 72 0
17 Feb 2025 52 1
16 Feb 2025 41 0

Applications online

Applications submitted online (instead of by paper forms)

1 to 31 Jan 2025 98%
Month Applications online
1 to 31 Jan 2025 98%
1 to 31 Dec 2024 98%
1 to 30 Nov 2024 97%
1 to 31 Oct 2024 96%
1 to 30 Sep 2024 98%
1 to 31 Aug 2024 97%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
21 Feb 2025 4 10 19 13 9 5 0
20 Feb 2025 10 7 20 19 15 2 3
19 Feb 2025 10 12 9 15 13 10 4
18 Feb 2025 5 17 18 17 10 2 3
17 Feb 2025 9 7 9 14 10 2 2
16 Feb 2025 3 8 8 7 10 3 2

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
21 Feb 2025 51 4 5
20 Feb 2025 71 3 2
19 Feb 2025 69 4 0
18 Feb 2025 68 2 2
17 Feb 2025 47 2 4
16 Feb 2025 36 3 2

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 10 Feb 2025 94%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
10 Feb 2025 94% 0 0 0 7 20
3 Feb 2025 92% 0 0 0 6 13
27 Jan 2025 97% 0 0 0 2 13
20 Jan 2025 100% 0 0 0 0 7
13 Jan 2025 92% 0 0 0 4 9
6 Jan 2025 95% 0 0 0 3 13

Service availability in last 30 days

21 Feb 2025 100%
Date Response time (in milliseconds) Availability
21 Feb 2025 590 100%
20 Feb 2025 570 100%
19 Feb 2025 587 100%
18 Feb 2025 597 100%
17 Feb 2025 584 100%
16 Feb 2025 579 100%

Service availability in last 24 hours

3:00pm 100%
Time Response time (in milliseconds) Availability
3:00pm 549 100%
2:00pm 513 100%
1:00pm 577 100%
12:00pm 528 100%
11:00am 555 100%
10:00am 601 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget