Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours — applications per 5 minutes

Time Online applications
10:00pm 0
9:55pm 1
9:50pm 0
9:45pm 0
9:40pm 0
9:35pm 0

Applications breakdown

14 Nov 2025 33 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
14 Nov 2025 32 1
13 Nov 2025 36 0
12 Nov 2025 42 1
11 Nov 2025 43 0
10 Nov 2025 40 1
9 Nov 2025 20 0

Applications online

Applications submitted online (instead of by paper forms)

1 to 31 Oct 2025 97%
Month Applications online
1 to 31 Oct 2025 97%
1 to 30 Sep 2025 97%
1 to 31 Aug 2025 97%
1 to 31 Jul 2025 97%
1 to 30 Jun 2025 97%
1 to 31 May 2025 97%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
14 Nov 2025 4 5 11 2 8 2 1
13 Nov 2025 6 7 2 9 9 2 1
12 Nov 2025 7 7 9 9 7 3 1
11 Nov 2025 7 6 10 11 3 3 3
10 Nov 2025 6 6 11 6 6 6 0
9 Nov 2025 2 4 3 3 5 1 2

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
14 Nov 2025 26 4 3
13 Nov 2025 32 3 1
12 Nov 2025 40 2 1
11 Nov 2025 39 3 1
10 Nov 2025 33 5 3
9 Nov 2025 18 2 0

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 3 Nov 2025 95%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
3 Nov 2025 95% 0 0 1 1 13
27 Oct 2025 81% 0 0 0 3 1
20 Oct 2025 86% 1 0 0 1 7
13 Oct 2025 92% 0 0 0 2 4
6 Oct 2025 86% 0 1 1 0 7
29 Sep 2025 75% 1 0 1 2 4

Service availability in last 30 days

14 Nov 2025 100%
Date Response time (in milliseconds) Availability
14 Nov 2025 573 100%
13 Nov 2025 566 100%
12 Nov 2025 564 100%
11 Nov 2025 784 100%
10 Nov 2025 1,086 100%
9 Nov 2025 1,105 100%

Service availability in last 24 hours

9:00pm 100%
Time Response time (in milliseconds) Availability
9:00pm 560 100%
8:00pm 570 100%
7:00pm 591 100%
6:00pm 562 100%
5:00pm 566 100%
4:00pm 544 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget