Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
0
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 6:10 am | 0 |
| 6:05 am | 0 |
| 6:00 am | 0 |
| 5:55 am | 0 |
| 5:50 am | 0 |
| 5:45 am | 0 |
26 Jul 2024
30
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 26 Jul 2024 | 29 | 1 |
| 25 Jul 2024 | 44 | 4 |
| 24 Jul 2024 | 35 | 3 |
| 23 Jul 2024 | 53 | 0 |
| 22 Jul 2024 | 39 | 2 |
| 21 Jul 2024 | 22 | 0 |
Online take-up
Percentage of online applications, instead of paper
1 to 30 Jun 2024
96%
| Month | Online take-up rate |
|---|---|
| 1 to 30 Jun 2024 | 96% |
| 1 to 31 May 2024 | 97% |
| 1 to 30 Apr 2024 | 96% |
| 1 to 31 Mar 2024 | 97% |
| 1 to 29 Feb 2024 | 97% |
| 1 to 31 Jan 2024 | 96% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 26 Jul 2024 | 7 | 5 | 6 | 7 | 3 | 1 | 1 |
| 25 Jul 2024 | 3 | 7 | 10 | 10 | 13 | 1 | 3 |
| 24 Jul 2024 | 4 | 6 | 10 | 10 | 3 | 4 | 1 |
| 23 Jul 2024 | 10 | 10 | 12 | 10 | 10 | 0 | 1 |
| 22 Jul 2024 | 4 | 5 | 9 | 11 | 6 | 4 | 2 |
| 21 Jul 2024 | 7 | 0 | 6 | 3 | 5 | 1 | 0 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 26 Jul 2024 | 28 | 1 | 1 |
| 25 Jul 2024 | 39 | 7 | 2 |
| 24 Jul 2024 | 31 | 6 | 1 |
| 23 Jul 2024 | 48 | 2 | 3 |
| 22 Jul 2024 | 34 | 4 | 3 |
| 21 Jul 2024 | 17 | 4 | 1 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
15 Jul 2024
93%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 15 Jul 2024 | 93% | 0 | 0 | 0 | 5 | 12 |
| 8 Jul 2024 | 78% | 2 | 1 | 4 | 1 | 15 |
| 1 Jul 2024 | 88% | 6 | 1 | 2 | 17 | 71 |
| 24 Jun 2024 | 89% | 25 | 17 | 33 | 209 | 674 |
| 17 Jun 2024 | 90% | 26 | 16 | 51 | 286 | 1,026 |
| 10 Jun 2024 | 91% | 26 | 19 | 37 | 278 | 1,079 |
26 Jul 2024
100%
| Date | Response time | Uptime |
|---|---|---|
| 26 Jul 2024 | 550ms | 100% |
| 25 Jul 2024 | 570ms | 100% |
| 24 Jul 2024 | 561ms | 100% |
| 23 Jul 2024 | 570ms | 100% |
| 22 Jul 2024 | 583ms | 100% |
| 21 Jul 2024 | 577ms | 100% |
5:00 am
100%
| Time | Response time | Uptime |
|---|---|---|
| 5:00 am | 538ms | 100% |
| 4:00 am | 516ms | 100% |
| 3:00 am | 531ms | 100% |
| 2:00 am | 504ms | 100% |
| 1:00 am | 513ms | 100% |
| 12:00 am | 518ms | 100% |
This service provides photo identification, specially for voting in person.