Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours - applications per 5 minutes

Time Online applications
8:50am 0
8:45am 0
8:40am 0
8:35am 0
8:30am 0
8:25am 0

Applications breakdown

7 May 2025 62 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
7 May 2025 59 3
6 May 2025 83 1
5 May 2025 39 0
4 May 2025 39 0
3 May 2025 42 0
2 May 2025 95 0

Applications online

Applications submitted online (instead of by paper forms)

1 to 30 Apr 2025 97%
Month Applications online
1 to 30 Apr 2025 97%
1 to 31 Mar 2025 98%
1 to 28 Feb 2025 98%
1 to 31 Jan 2025 98%
1 to 31 Dec 2024 98%
1 to 30 Nov 2024 97%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
7 May 2025 9 10 11 10 16 4 2
6 May 2025 7 11 12 23 24 6 1
5 May 2025 2 6 9 7 13 2 0
4 May 2025 5 5 10 7 10 0 2
3 May 2025 2 3 11 9 10 6 1
2 May 2025 16 14 18 27 17 1 2

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
7 May 2025 54 4 4
6 May 2025 70 3 11
5 May 2025 35 2 2
4 May 2025 36 1 2
3 May 2025 39 1 2
2 May 2025 87 6 2

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 28 Apr 2025 87%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
28 Apr 2025 87% 3 0 1 11 33
21 Apr 2025 92% 1 1 3 32 98
14 Apr 2025 94% 1 1 5 19 113
7 Apr 2025 88% 2 0 2 41 67
31 Mar 2025 91% 0 2 2 34 82
24 Mar 2025 94% 1 1 1 15 84

Service availability in last 30 days

7 May 2025 100%
Date Response time (in milliseconds) Availability
7 May 2025 575 100%
6 May 2025 601 100%
5 May 2025 575 100%
4 May 2025 579 100%
3 May 2025 581 100%
2 May 2025 575 100%

Service availability in last 24 hours

7:00am 100%
Time Response time (in milliseconds) Availability
7:00am 604 100%
6:00am 543 100%
5:00am 562 100%
4:00am 537 100%
3:00am 589 100%
2:00am 591 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget