Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

1 applications in the last 5 minutes

Last 24 hours - applications per 5 minutes

Time Online applications
5:45am 1
5:40am 0
5:35am 0
5:30am 0
5:25am 0
5:20am 0

Applications breakdown

18 Jun 2025 42 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
18 Jun 2025 41 1
17 Jun 2025 44 2
16 Jun 2025 63 1
15 Jun 2025 19 0
14 Jun 2025 31 0
13 Jun 2025 36 1

Applications online

Applications submitted online (instead of by paper forms)

1 to 31 May 2025 97%
Month Applications online
1 to 31 May 2025 97%
1 to 30 Apr 2025 97%
1 to 31 Mar 2025 98%
1 to 28 Feb 2025 98%
1 to 31 Jan 2025 98%
1 to 31 Dec 2024 98%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
18 Jun 2025 6 7 8 8 10 2 1
17 Jun 2025 7 5 7 12 10 3 2
16 Jun 2025 4 12 14 10 16 3 5
15 Jun 2025 3 0 9 4 2 1 0
14 Jun 2025 3 6 6 8 5 2 1
13 Jun 2025 4 4 9 9 5 4 2

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
18 Jun 2025 38 3 1
17 Jun 2025 40 2 4
16 Jun 2025 61 2 1
15 Jun 2025 18 1 0
14 Jun 2025 31 0 0
13 Jun 2025 34 2 1

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 9 Jun 2025 96%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
9 Jun 2025 96% 0 0 1 1 17
2 Jun 2025 95% 0 0 0 5 19
26 May 2025 90% 2 0 0 1 19
19 May 2025 92% 1 0 1 2 20
12 May 2025 98% 0 0 0 2 25
5 May 2025 93% 0 0 0 4 11

Service availability in last 30 days

18 Jun 2025 100%
Date Response time (in milliseconds) Availability
18 Jun 2025 568 100%
17 Jun 2025 591 100%
16 Jun 2025 592 100%
15 Jun 2025 574 100%
14 Jun 2025 565 100%
13 Jun 2025 559 100%

Service availability in last 24 hours

4:00am 100%
Time Response time (in milliseconds) Availability
4:00am 558 100%
3:00am 563 100%
2:00am 515 100%
1:00am 554 100%
12:00am 556 100%
11:00pm 590 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget