Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

0 applications in the last 5 minutes

Last 24 hours — applications per 5 minutes

Time Online applications
8:00am 0
7:55am 0
7:50am 0
7:45am 0
7:40am 0
7:35am 0

Applications breakdown

18 Oct 2025 27 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
18 Oct 2025 27 0
17 Oct 2025 33 3
16 Oct 2025 40 1
15 Oct 2025 41 1
14 Oct 2025 34 1
13 Oct 2025 59 1

Applications online

Applications submitted online (instead of by paper forms)

1 to 30 Sep 2025 97%
Month Applications online
1 to 30 Sep 2025 97%
1 to 31 Aug 2025 97%
1 to 31 Jul 2025 97%
1 to 30 Jun 2025 97%
1 to 31 May 2025 97%
1 to 30 Apr 2025 97%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
18 Oct 2025 4 9 6 5 2 0 1
17 Oct 2025 9 5 10 3 5 3 1
16 Oct 2025 7 7 10 7 8 1 1
15 Oct 2025 6 10 8 8 9 0 1
14 Oct 2025 4 8 6 10 5 1 1
13 Oct 2025 9 11 13 13 10 2 2

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
18 Oct 2025 25 0 2
17 Oct 2025 35 1 0
16 Oct 2025 36 2 3
15 Oct 2025 33 5 4
14 Oct 2025 33 1 1
13 Oct 2025 56 4 0

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 6 Oct 2025 86%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
6 Oct 2025 86% 0 1 1 0 7
29 Sep 2025 75% 1 0 1 2 4
22 Sep 2025 89% 0 0 2 1 8
15 Sep 2025 100% 0 0 0 0 3
8 Sep 2025 93% 0 0 0 3 7
1 Sep 2025 88% 1 0 1 0 10

Service availability in last 30 days

18 Oct 2025 100%
Date Response time (in milliseconds) Availability
18 Oct 2025 580 100%
17 Oct 2025 604 100%
16 Oct 2025 612 100%
15 Oct 2025 606 100%
14 Oct 2025 587 100%
13 Oct 2025 621 100%

Service availability in last 24 hours

7:00am 100%
Time Response time (in milliseconds) Availability
7:00am 587 100%
6:00am 588 100%
5:00am 551 100%
4:00am 560 100%
3:00am 568 100%
2:00am 530 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget