Apply for photo ID to vote Performance dashboard
Our Apply for photo ID to vote performance dashboard shows anonymous application statistics, user satisfaction and service availability
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
1
applications in the last 5 minutes
Last 24 hours — applications per 5 minutes
| Time | Online applications |
|---|---|
| 5:25pm | 1 |
| 5:20pm | 0 |
| 5:15pm | 0 |
| 5:10pm | 1 |
| 5:05pm | 0 |
| 5:00pm | 0 |
23 Nov 2025
16
total applications submitted on this day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 23 Nov 2025 | 16 | 0 |
| 22 Nov 2025 | 24 | 0 |
| 21 Nov 2025 | 27 | 1 |
| 20 Nov 2025 | 38 | 1 |
| 19 Nov 2025 | 36 | 2 |
| 18 Nov 2025 | 38 | 0 |
Applications online
Applications submitted online (instead of by paper forms)
1 to 31 Oct 2025
97%
| Month | Applications online |
|---|---|
| 1 to 31 Oct 2025 | 97% |
| 1 to 30 Sep 2025 | 97% |
| 1 to 31 Aug 2025 | 97% |
| 1 to 31 Jul 2025 | 97% |
| 1 to 30 Jun 2025 | 97% |
| 1 to 31 May 2025 | 97% |
Applications by age group
Data is for all applications (online and paper)
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 23 Nov 2025 | 1 | 1 | 5 | 4 | 5 | 0 | 0 |
| 22 Nov 2025 | 4 | 4 | 8 | 4 | 3 | 0 | 1 |
| 21 Nov 2025 | 3 | 4 | 4 | 4 | 9 | 1 | 3 |
| 20 Nov 2025 | 3 | 10 | 11 | 8 | 4 | 3 | 0 |
| 19 Nov 2025 | 5 | 8 | 6 | 12 | 6 | 1 | 0 |
| 18 Nov 2025 | 4 | 2 | 13 | 9 | 7 | 2 | 1 |
Applications by nation
Data is for all applications (online and paper)
| Date | England | Scotland | Wales |
|---|---|---|---|
| 23 Nov 2025 | 14 | 1 | 1 |
| 22 Nov 2025 | 24 | 0 | 0 |
| 21 Nov 2025 | 26 | 1 | 1 |
| 20 Nov 2025 | 36 | 1 | 2 |
| 19 Nov 2025 | 36 | 2 | 0 |
| 18 Nov 2025 | 35 | 1 | 2 |
User satisfaction
Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')
Week beginning 17 Nov 2025
96%
| Week beginning | Satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 17 Nov 2025 | 96% | 0 | 0 | 0 | 1 | 5 |
| 10 Nov 2025 | 93% | 0 | 0 | 0 | 3 | 7 |
| 3 Nov 2025 | 95% | 0 | 0 | 1 | 1 | 13 |
| 27 Oct 2025 | 81% | 0 | 0 | 0 | 3 | 1 |
| 20 Oct 2025 | 86% | 1 | 0 | 0 | 1 | 7 |
| 13 Oct 2025 | 92% | 0 | 0 | 0 | 2 | 4 |
23 Nov 2025
100%
| Date | Response time (in milliseconds) | Availability |
|---|---|---|
| 23 Nov 2025 | 621 | 100% |
| 22 Nov 2025 | 578 | 100% |
| 21 Nov 2025 | 600 | 100% |
| 20 Nov 2025 | 612 | 100% |
| 19 Nov 2025 | 593 | 100% |
| 18 Nov 2025 | 565 | 100% |
4:00pm
100%
| Time | Response time (in milliseconds) | Availability |
|---|---|---|
| 4:00pm | 552 | 100% |
| 3:00pm | 599 | 100% |
| 2:00pm | 560 | 100% |
| 1:00pm | 601 | 100% |
| 12:00pm | 593 | 100% |
| 11:00am | 594 | 100% |
This service provides photo identification, specially for voting in person.