Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
0
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 1:35 am | 0 |
| 1:30 am | 0 |
| 1:25 am | 0 |
| 1:20 am | 0 |
| 1:15 am | 0 |
| 1:10 am | 0 |
20 Jan 2025
31
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 20 Jan 2025 | 31 | 0 |
| 19 Jan 2025 | 17 | 0 |
| 18 Jan 2025 | 24 | 0 |
| 17 Jan 2025 | 27 | 0 |
| 16 Jan 2025 | 35 | 3 |
| 15 Jan 2025 | 37 | 0 |
Online take-up
Percentage of online applications, instead of paper
1 to 31 Dec 2024
99%
| Month | Online take-up rate |
|---|---|
| 1 to 31 Dec 2024 | 99% |
| 1 to 30 Nov 2024 | 97% |
| 1 to 31 Oct 2024 | 96% |
| 1 to 30 Sep 2024 | 98% |
| 1 to 31 Aug 2024 | 98% |
| 1 to 31 Jul 2024 | 97% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 20 Jan 2025 | 1 | 5 | 10 | 6 | 2 | 4 | 3 |
| 19 Jan 2025 | 3 | 2 | 4 | 5 | 3 | 0 | 0 |
| 18 Jan 2025 | 3 | 2 | 5 | 11 | 0 | 1 | 2 |
| 17 Jan 2025 | 5 | 6 | 5 | 7 | 2 | 2 | 0 |
| 16 Jan 2025 | 8 | 3 | 8 | 9 | 7 | 1 | 2 |
| 15 Jan 2025 | 3 | 3 | 8 | 13 | 6 | 3 | 1 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 20 Jan 2025 | 29 | 2 | 0 |
| 19 Jan 2025 | 15 | 1 | 1 |
| 18 Jan 2025 | 23 | 1 | 0 |
| 17 Jan 2025 | 26 | 1 | 0 |
| 16 Jan 2025 | 29 | 8 | 1 |
| 15 Jan 2025 | 32 | 3 | 2 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
13 Jan 2025
92%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 13 Jan 2025 | 92% | 0 | 0 | 0 | 4 | 9 |
| 6 Jan 2025 | 95% | 0 | 0 | 0 | 3 | 13 |
| 30 Dec 2024 | 97% | 0 | 0 | 0 | 1 | 8 |
| 23 Dec 2024 | 94% | 0 | 0 | 0 | 1 | 3 |
| 16 Dec 2024 | 92% | 0 | 0 | 0 | 1 | 2 |
| 9 Dec 2024 | 94% | 0 | 0 | 0 | 3 | 10 |
20 Jan 2025
100%
| Date | Response time | Uptime |
|---|---|---|
| 20 Jan 2025 | 579ms | 100% |
| 19 Jan 2025 | 569ms | 100% |
| 18 Jan 2025 | 570ms | 100% |
| 17 Jan 2025 | 557ms | 100% |
| 16 Jan 2025 | 612ms | 100% |
| 15 Jan 2025 | 591ms | 100% |
12:00 am
100%
| Time | Response time | Uptime |
|---|---|---|
| 12:00 am | 554ms | 100% |
| 11:00 pm | 573ms | 100% |
| 10:00 pm | 566ms | 100% |
| 9:00 pm | 598ms | 100% |
| 8:00 pm | 581ms | 100% |
| 7:00 pm | 586ms | 100% |
This service provides photo identification, specially for voting in person.