Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
3
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 5:05 pm | 3 |
| 5:00 pm | 0 |
| 4:55 pm | 5 |
| 4:50 pm | 1 |
| 4:45 pm | 2 |
| 4:40 pm | 4 |
24 Apr 2024
2,015
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 24 Apr 2024 | 1,939 | 76 |
| 23 Apr 2024 | 1,669 | 55 |
| 22 Apr 2024 | 1,221 | 70 |
| 21 Apr 2024 | 635 | 2 |
| 20 Apr 2024 | 730 | 1 |
| 19 Apr 2024 | 946 | 46 |
Online take-up
Percentage of online applications, instead of paper
1 to 31 Mar 2024
97%
| Month | Online take-up rate |
|---|---|
| 1 to 31 Mar 2024 | 97% |
| 1 to 29 Feb 2024 | 97% |
| 1 to 31 Jan 2024 | 96% |
| 1 to 31 Dec 2023 | 94% |
| 1 to 30 Nov 2023 | 93% |
| 1 to 31 Oct 2023 | 93% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 24 Apr 2024 | 188 | 303 | 395 | 431 | 488 | 139 | 71 |
| 23 Apr 2024 | 182 | 240 | 343 | 367 | 441 | 107 | 44 |
| 22 Apr 2024 | 130 | 164 | 249 | 253 | 320 | 134 | 41 |
| 21 Apr 2024 | 70 | 92 | 127 | 131 | 160 | 41 | 16 |
| 20 Apr 2024 | 48 | 104 | 160 | 150 | 206 | 45 | 18 |
| 19 Apr 2024 | 89 | 117 | 214 | 213 | 262 | 71 | 25 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 24 Apr 2024 | 1,841 | 62 | 112 |
| 23 Apr 2024 | 1,585 | 38 | 101 |
| 22 Apr 2024 | 1,162 | 28 | 101 |
| 21 Apr 2024 | 587 | 7 | 43 |
| 20 Apr 2024 | 665 | 16 | 50 |
| 19 Apr 2024 | 907 | 25 | 60 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
15 Apr 2024
89%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 15 Apr 2024 | 89% | 20 | 14 | 19 | 144 | 472 |
| 8 Apr 2024 | 89% | 15 | 10 | 15 | 120 | 391 |
| 1 Apr 2024 | 90% | 11 | 7 | 14 | 109 | 351 |
| 25 Mar 2024 | 88% | 12 | 5 | 20 | 69 | 238 |
| 18 Mar 2024 | 88% | 12 | 4 | 14 | 71 | 235 |
| 11 Mar 2024 | 88% | 6 | 5 | 6 | 60 | 164 |
24 Apr 2024
100%
| Date | Response time | Uptime |
|---|---|---|
| 24 Apr 2024 | 618ms | 100% |
| 23 Apr 2024 | 643ms | 100% |
| 22 Apr 2024 | 616ms | 100% |
| 21 Apr 2024 | 591ms | 100% |
| 20 Apr 2024 | 605ms | 100% |
| 19 Apr 2024 | 600ms | 100% |
4:00 pm
100%
| Time | Response time | Uptime |
|---|---|---|
| 4:00 pm | 647ms | 100% |
| 3:00 pm | 617ms | 100% |
| 2:00 pm | 643ms | 100% |
| 1:00 pm | 678ms | 100% |
| 12:00 pm | 680ms | 100% |
| 11:00 am | 657ms | 100% |
This service provides photo identification, specially for voting in person.