Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
0
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 12:35 am | 0 |
| 12:30 am | 0 |
| 12:25 am | 0 |
| 12:20 am | 0 |
| 12:15 am | 0 |
| 12:10 am | 0 |
3 Oct 2023
77
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 3 Oct 2023 | 73 | 4 |
| 2 Oct 2023 | 56 | 2 |
| 1 Oct 2023 | 37 | 0 |
| 30 Sep 2023 | 31 | 0 |
| 29 Sep 2023 | 63 | 4 |
| 28 Sep 2023 | 48 | 3 |
Online take-up
Percentage of online applications, instead of paper
1 to 30 Sep 2023
94%
| Month | Online take-up rate |
|---|---|
| 1 to 30 Sep 2023 | 94% |
| 1 to 31 Aug 2023 | 93% |
| 1 to 31 Jul 2023 | 95% |
| 1 to 30 Jun 2023 | 96% |
| 1 to 31 May 2023 | 96% |
| 1 to 30 Apr 2023 | 95% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 3 Oct 2023 | 13 | 5 | 15 | 9 | 22 | 7 | 6 |
| 2 Oct 2023 | 6 | 5 | 11 | 17 | 11 | 6 | 2 |
| 1 Oct 2023 | 3 | 4 | 11 | 7 | 5 | 4 | 3 |
| 30 Sep 2023 | 4 | 6 | 5 | 7 | 7 | 2 | 0 |
| 29 Sep 2023 | 6 | 6 | 11 | 17 | 19 | 5 | 3 |
| 28 Sep 2023 | 5 | 9 | 12 | 14 | 6 | 3 | 2 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 3 Oct 2023 | 69 | 6 | 2 |
| 2 Oct 2023 | 50 | 5 | 3 |
| 1 Oct 2023 | 32 | 3 | 2 |
| 30 Sep 2023 | 29 | 1 | 1 |
| 29 Sep 2023 | 56 | 8 | 3 |
| 28 Sep 2023 | 43 | 8 | 0 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
25 Sep 2023
86%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 25 Sep 2023 | 86% | 2 | 1 | 1 | 7 | 26 |
| 18 Sep 2023 | 89% | 0 | 0 | 3 | 8 | 21 |
| 11 Sep 2023 | 85% | 2 | 1 | 4 | 14 | 34 |
| 4 Sep 2023 | 88% | 2 | 0 | 3 | 5 | 31 |
| 28 Aug 2023 | 96% | 0 | 0 | 0 | 6 | 31 |
| 21 Aug 2023 | 88% | 1 | 1 | 1 | 10 | 26 |
3 Oct 2023
100%
| Date | Response time | Uptime |
|---|---|---|
| 3 Oct 2023 | 556ms | 100% |
| 2 Oct 2023 | 526ms | 100% |
| 1 Oct 2023 | 503ms | 100% |
| 30 Sep 2023 | 563ms | 100% |
| 29 Sep 2023 | 564ms | 100% |
| 28 Sep 2023 | 565ms | 100% |
11:00 pm
100%
| Time | Response time | Uptime |
|---|---|---|
| 11:00 pm | 551ms | 100% |
| 10:00 pm | 555ms | 100% |
| 9:00 pm | 577ms | 100% |
| 8:00 pm | 585ms | 100% |
| 7:00 pm | 587ms | 100% |
| 6:00 pm | 567ms | 100% |
This service provides photo identification, specially for voting in person.