Apply for photo ID to vote Performance dashboard

Live service usage

Voter Authority Certificate applications submitted in a 5-minute period

1 applications in the last 5 minutes

Last 24 hours — applications per 5 minutes

Time Online applications
1:45pm 1
1:40pm 0
1:35pm 0
1:30pm 0
1:25pm 0
1:20pm 0

Applications breakdown

15 Sep 2025 46 total applications submitted on this day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
15 Sep 2025 46 0
14 Sep 2025 31 0
13 Sep 2025 44 0
12 Sep 2025 42 1
11 Sep 2025 56 2
10 Sep 2025 47 1

Applications online

Applications submitted online (instead of by paper forms)

1 to 31 Aug 2025 97%
Month Applications online
1 to 31 Aug 2025 97%
1 to 31 Jul 2025 97%
1 to 30 Jun 2025 97%
1 to 31 May 2025 97%
1 to 30 Apr 2025 97%
1 to 31 Mar 2025 98%

Applications by age group

Data is for all applications (online and paper)

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
15 Sep 2025 3 13 7 7 7 4 5
14 Sep 2025 6 7 5 7 4 2 0
13 Sep 2025 5 9 9 11 7 1 2
12 Sep 2025 5 10 12 5 5 6 0
11 Sep 2025 10 8 10 12 10 2 6
10 Sep 2025 9 9 10 11 4 1 4

Applications by nation

Data is for all applications (online and paper)

Date England Scotland Wales
15 Sep 2025 44 1 1
14 Sep 2025 26 1 4
13 Sep 2025 38 2 4
12 Sep 2025 39 1 3
11 Sep 2025 53 4 1
10 Sep 2025 44 3 1

User satisfaction

Overall satisfaction score (100% = 'very satisfied'; 0% = 'very dissatisfied')

Week beginning 8 Sep 2025 93%
Week beginning Satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
8 Sep 2025 93% 0 0 0 3 7
1 Sep 2025 88% 1 0 1 0 10
25 Aug 2025 93% 0 0 0 3 7
18 Aug 2025 94% 0 0 0 2 7
11 Aug 2025 83% 1 0 0 3 6
4 Aug 2025 84% 0 1 0 2 5

Service availability in last 30 days

15 Sep 2025 100%
Date Response time (in milliseconds) Availability
15 Sep 2025 601 100%
14 Sep 2025 586 100%
13 Sep 2025 606 100%
12 Sep 2025 603 100%
11 Sep 2025 592 100%
10 Sep 2025 569 100%

Service availability in last 24 hours

12:00pm 100%
Time Response time (in milliseconds) Availability
12:00pm 631 100%
11:00am 591 100%
10:00am 611 100%
9:00am 607 100%
8:00am 567 100%
7:00am 579 100%

This service provides photo identification, specially for voting in person.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals needing photo identification to vote in person

Service costs paid by:

Department budget